Wembley High Street Dental Practice

Privacy Notice to Patients

Wembley High Street Dental Practice

At Wembley High Street Dental Practice, we are committed to protecting your personal information and privacy. This Privacy Notice outlines how we collect, use, store, and share your data, in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.

How We Handle Your Information

We Keep Your Records Safe

Your personal and medical records are handled with the utmost confidentiality and security. We ensure your information is processed fairly, lawfully, and transparently.

What Personal Information We Collect

To provide you with safe and appropriate dental care, we may collect and retain the following information:

      • Your past and current medical and dental history

      • Personal details: name, age, address, telephone number, and general medical practitioner

      • NHS number and entitlement to NHS care

      • Exemption or remission status for NHS charges

      • Radiographs (X-rays), clinical photographs, and study models

      • Details of treatment provided or proposed, including costs

      • Notes of conversations or incidents related to your care

      • Consent records for treatments

      • Correspondence with other health professionals (e.g. hospitals, community dental services)

    Why We Hold Your Information

    We collect and maintain accurate personal data to:

        • Provide you with safe, high-quality dental care

        • Fulfil NHS contractual obligations (if applicable)

        • Support the effective management and administration of our dental services and NHS reporting requirements

      How Long We Retain Your Records

      We retain your dental records, X-rays, and study models:
      – While you are a patient of this practice, and
      – For at least 11 years after you cease to be a patient, or until you reach age 25, whichever is longer

      How We Secure Your Information

      Your records are stored securely:
      – In our computer system and/or locked manual filing systems
      – Accessible only to authorised personnel
      – Protected by encrypted data, regularly updated passwords, and automatic screen locks

      We do not remove or transfer your personal information without your explicit, authorised consent.

      When and With Whom We May Share Your Information

      To ensure proper and safe dental care, we may share relevant information with:

          • Your GP (General Medical Practitioner)

          • Hospitals or community dental services

          • Other healthcare professionals involved in your care

          • NHS payment authorities

          • HM Revenue & Customs (HMRC)

          • The Benefits Agency, if claiming NHS charge exemptions

          • Private dental schemes to which you belong

        We will only share information:
        – On a strictly need-to-know basis
        – With the minimum necessary detail
        – In line with confidentiality agreements and legal obligations

        Disclosures Without Consent

        In rare circumstances, we may be legally required to disclose your data without your consent:
        – By law or court order
        – For the prevention or detection of crime
        – In emergencies

        In all other cases, we will seek your specific consent before sharing information with third parties unrelated to your care.

        Your Rights

        You have the right to:
        – Request access to your personal records
        – Correct inaccurate or incomplete information
        – Object to the processing of your data
        – Request erasure of your data (where applicable)
        – Lodge a complaint with the Information Commissioner’s Office (ICO)

        Contact Us

        If you have any questions or concerns about how we handle your personal data, please contact:

        Practice Principal

        Wembley High Street Dental Practice
        444 B High Road
        HA9 6AH

        02089020877
        whsdentalpractice@gmail.com

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